Transport costs account for a major portion of a tourist's spending structure. This implies that transport is gradually becoming an experience worthy of investment. Facing this trend, thoroughly resolving issues of cramped and stuffy spaces is a strategic step helping businesses transform from simple transport providers into quality travel service suppliers.

According to data from the General Statistics Office of Vietnam, travel costs account for an average of 18.1% to 22.6% of a tourist's total budget. This figure ranks second in the spending structure, behind only accommodation or food. Furthermore, reviews of travel services often contain complaints about tight seating, low ceilings causing a sense of compression, or strong odors due to confined spaces. These factors demonstrate that transport is not merely a “bridge,” but an integral part of the overall experience.

Despite actively renovating interiors to increase comfort, a common mistake lies in imposing too many amenities upon a limited vehicle frame. This leads to patchwork spaces and narrow aisles, failing to resolve the stuffiness while creating an overload burden on the chassis. So, what is the secret to selecting vehicles for travel companies?

How to choose vehicles that allow passengers to “breathe” on long journeys

A vehicle cabin with a low ceiling, regardless of seat comfort, creates a suffocating atmosphere. In a closed vehicle environment, a low ceiling forces air conditioning to blow directly onto passengers, combined with interior or engine odors, easily leading to headaches and motion sickness. Conversely, a vehicle possessing a high ceiling and wide interior width creates significantly better air convection. Passengers have not only legroom but also space to “breathe.” 

A vehicle cabin with a low ceiling, regardless of seat comfort, creates a suffocating atmosphere. In a closed vehicle environment, a low ceiling forces air conditioning to blow directly onto passengers, combined with interior or engine odors, easily leading to headaches and motion sickness. Conversely, a vehicle possessing a high ceiling and wide interior width creates significantly better air convection. Passengers have not only legroom but also space to “breathe.” The sensation of stepping onto a vehicle where an adult can stand upright and move easily along the aisle without collision is the first step in elevating the travel experience.

Sharing his criteria for vehicle selection, Mr. Hung, a transport business owner in Hanoi, stated: “Instead of choosing traditional solutions, I want to bring a surprise to passengers. That is why I chose Gazelle. Besides its robust appearance, what convinced me was the extremely high interior customization capability thanks to the wide cabin and ceiling height of nearly 2m. It allows the vehicle to possess a comfortable space, transforming the stuffiness often found on journeys into moments of true relaxation.”

How to ensure a smooth ride without worrying about bumps?

The value of a trip lies not in dry technical specifications, but in the actual feeling of the passenger: a deep sleep undisturbed by bumps, or the alertness to work without motion sickness. However, comfort always comes with weight. Upgrading the interior means adding mass to the vehicle. If the chassis has a fragile structure, the vehicle will immediately become unstable and sway whenever cornering or traversing poor roads.

Therefore, an important criterion when selecting high-end tour vehicles is the chassis platform. Stability derived from a thick chassis structure helps the vehicle withstand high loads and prevents vibrations from the road surface from transmitting directly to the seats. This is also the technical advantage that helps models like Gazelle or Sobol maintain their characteristic “solid” feel and stability, adapting well to diverse terrain conditions in Vietnam.

“Having led many tours and traveled on many types of vehicles, I understand that the sensation of a vehicle swaying when running at speed makes tourists very prone to dizziness. But with Gazelle vehicles, it is different; the driving sensation is very steady and smooth. Therefore, every time I lead a group on a long trip, I usually prioritize choosing this vehicle so the group can rest comfortably,” shared Mr. Khanh, a tour guide in Hanoi.

Notably, the Gazelle NN stands out with its technical advantage thanks to the G51A engine, which delivers excellent fuel efficiency and helps optimize operating costs. Combined with the dual rear wheel system, the vehicle enhances stability and ensures safe operation under intensive use, making it particularly suitable for passenger transport routes that require high load capacity and strong stability.

Meanwhile, Sobol models with a single rear wheel configuration are designed for urban passenger transportation, offering compact dimensions and high maneuverability. Through this, GAZ provides a diverse product lineup, meeting needs ranging from flexible urban mobility to large-scale passenger transport operations.

Selecting a robust and spacious vehicle platform from the outset helps businesses remain proactive in their business strategy, as they can freely create service packages, from fixed-route vehicles and expert shuttles to premium versions, without worrying about affecting the structure or safety. Investing in experience is the sustainable way for businesses to go the long run with customers.