Hoan My leading healthcare transformation in Vietnam

The event brought together over 50 domestic and international experts, including representatives from the Ministry of Health and provincial health, directors and representatives from public hospitals, alongside experts from Oxford University, ACHS International & Consulting, Strasys (UK), and other organizations.

If Vietnam is to become a regional healthcare hub, comprehensive solutions need to focus on various aspects. These include training high-quality healthcare professionals, investing in robust infrastructure, developing specialised medical services, advancing digital transformation, and simplifying administrative procedures related to healthcare operations.

Delegates also discussed the accessibility of healthcare services with an equitable delivery model. Alongside the rapid growth of the middle class with higher disposal income for healthcare, a large segment of Vietnamese people still seeks better-quality private healthcare services at affordable costs. The healthcare sector's transformation needs to meet the demands of both high-income individuals, potentially redirecting the US$ 2 billion spent abroad every year for medical treatment back to Vietnam, and the general public, particularly those on below-average incomes.

"The Hoan My ecosystem is focusing on building and developing healthcare facilities that cater to people’s diverse needs and financial capabilities,” said Dr. Dilshaad Ali Bin Abas Ali. “Hoan My Medical Group is expanding access to healthcare through the Thuan My network of hospitals and clinics, offering quality medical services at affordable costs. Our vision is that, by 2030, we will have transitioned from leading the medical sector to shaping healthcare culture, with a goal of advancing the health and well-being of all Vietnamese people.”

Addressing continuous improvement in healthcare quality and patient experience, Ms. Louise Cuskelly, Executive Director at the ACHS International & Consulting, shared insights on high-quality care elements, challenges, and practical experiences to help Vietnamese healthcare facilities raise care standards to international levels.

Vietnam’s healthcare sector aims to position the country as a destination for health and wellness tourism within the next 20 years, contributing to Vietnam’s economic growth, while building a "healthcare industry" for the future. One of the development goals for Ho Chi Minh City by 2030, with a vision towards 2045, is to build a modern healthcare system applying technological advancements and developing sectors to achieve global technology standards to become a healthcare hub in ASEAN.